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NCHPAD - Building Healthy Inclusive Communities

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General Questions


Image of a man using a wheelchair fishing at a lake with large green trees in the background.
A fishing enthusiast enjoys an afternoon at the lake.

People with mobility impairments
Of concern to many people using mobility devices (such as wheelchairs, walkers, canes, and crutches) and people with unsteady gaits is the physical access to the facility and program. Elements that affect physical accessibility include parking, routes to and through the facility, entrances, bathrooms, seating, counter and table heights, and more.

  • Parking: Is accessible parking available? If so, how many spaces are available and are any van-accessible?
  • Entrance/Route: Is the entrance to the facility accessible? What surface material is used for the route to and through the site? Is it grass, pea gravel, sand, or wood chips? If so, this area may not be accessible for people using mobility devices.
  • Participation Fees: Is a fee required to visit the site or participate in the program? If so, is a personal assistant also required to pay the fee?
  • Site Amenities and Information: What are the amenities of the site?
    • Are there accessible bathrooms, drinking fountains, and concessions?
    • Is a brochure available indicating the accessible features of the site and program?
    • What is the policy towards service animals?
    • Is there a relief area for my service animal?
  • For people with sensory impairments
    • What are the amenities of the site? Are there bathrooms, drinking fountains, and concessions?
    • Is program information provided in alternative formats?
    • Have programs been modified to accommodate visitors with sensory or cognitive impairments? Please describe what modifications have been made.
    • Does the site provide a public use TTY? Where is it located?
    • What are the site policies for guide animals?
    • Is Braille provided on informational and directional signage?


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