Once contact is made with appropriate facility or program staff, the next step is to ask questions specific to the individual's needs. These questions should focus on elements the visitor feels will enable participation and enjoyable use of the facility or program. While people with similar impairments (physical, sensory, cognitive) may have similar concerns and questions, this is not always the case. The needs of each individual are unique and may require a different level of access.

To illustrate this point, consider an interpreter-led nature walk. A person with a hearing impairment may ask if an assistive listening system is available, while another may ask if the interpreter's discussion points are available in text. A visitor who is deaf may ask if a sign language interpreter is available. Additionally, a person with a visual impairment may inquire if there are touchable elements on the tour, while another may ask for audio description. These are but a few elements that may be necessary for an individual to enjoy this particular program.

Preparing a set of questions about recreational accessibility may appear time-consuming and challenging to some. To jump-start the process, following is a short list of disability-specific questions from which recreation-seekers can formulate more individualized questions. Remember, these sample questions are not all-inclusive; each individual will have specific needs and interests.