Angie is a 19-year-old female who loves hockey. Angie has cerebral palsy and uses a wheelchair to get around. Angie's friends have surprised her with tickets to the Mighty Ducks game tonight. Angie calls ahead to make sure she has an accessible seat and is assured that she does. When Angie and her friends arrive at the arena, Angie finds that the accessible seats are actually separated from those of her friends. On top of this, when the people in front of Angie stand up during exciting moments of the game, Angie's line of sight is broken and she can't see the floor.

• What would you do if you were Angie?
• What accommodations could she request?
• Was there any way to avoid this conflict?