The United States has a rich history of discrimination against people with disabilities. It is only in the last 30 years that access, inclusion, and equal opportunity have emerged through social justice as basic and shared civil rights for more than 52 million Americans with disabilities. Needless to say, there has been an exaggerated lag in modifying facilities, services, and programs to accommodate people with disabilities. The rationale for such lag is no less than management's inability to recognize the civil rights needs of 52 million customers and put it into context among other priorities within the organization. If management were easy, there wouldn't be so many books dedicated to the subject. But for park and recreation agencies, the implementation of an accessibility management program must start somewhere. If we begin with the basic human assumption and professional judgment that every person, regardless of ability or background, who comes into our facilities, should have the equal opportunity to participate in and benefit from the experience that we offer, then the rest (implementation of an accessibility management program) will come easy.