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httpwww.nchpad.orgemailnchpad.orgToll-Free1-800-900-80864000RidgewayDriveBirminghamAL3520913withyourlocalBetterBusinessBureautolearnifcomplaintshavebeenregis-teredagainstthefacility.AccessibilityIfyouarelookingforspecicac-cessibilitypointsbesuretotakeatour.Isthebuild-ingaccessibleArethereacces-sibleparkingspacesneartheentranceIsthereanelevatorArelockersshow-ersandrestroomsaccessibleDoesthepoolhavealiftthatcanbeusedindependentlyIsthestaknowledgeableinprogramdesignandadapta-tionIstherecardiovascularequipmentthatcanbeoperatedbytheupperbodyonlyThebestadviceistotryoutthefacilityforyourselfanddetermineifitisrightforyou.YoucanlearnaboutmanyofthekeyfactorslistedabovethroughaphonecallortheInternet.How-everbeforegoinganyfurtheritstimeforavisit.Mosttnesscenterswillgladlyoeryouatourifthefacilitydeclinesconsiderlookingelsewhere.Whenyouvisitthetnesscentertakeagoodlookaround.Youshouldfeelcomfortablewiththepeoplebothclientsandstatheplaceandtheatmosphere.DothepeopleseemfriendlyDoesanyoneseemtoreactnegativelytoseeingsomeonewithadisabilityDoesthefacilityappeartobecleanclimate-controlledandwell-ventilatedIsthereenoughsignageDoestheequipmentlookwell-maintainedTrytoscheduleyourtouratatimeyouwouldnormallyusethefacility.HowcrowdedisitIsparkingreadilyavailableincludingaccessiblespacesArethererampsatentrancesandexitsArethereclearpathstoequipmentASKQUESTIONSWhileyouareaskingyourselfquestionsabouthowthefacilityfeelstoyoudonotmisstheopportunitytoaskyourtourguideandotherstamembersplentyofquestions.Bepolitebutpersistent.Thisisyourbestchancetodetermineifthisistherightfacilityforyou.QuestionsmayincludeDoesthefacilityprovideorientationandinstructionsonhowtouseequipmentHowoldistheequipmentandhowoftenisitreplacedHowoftenisequipmentcleanedandmaintainedIstherecardiovascularequipmentthatcanbeoperatedwiththeupperbodyonlyDoesthecardiovascularequipmentsuchasthestationarybikesrequireaminimumspeedtouseArethereshowersandchangingfacilitiesIstherefamilychangingareaIsthestarequiredtohaveadegreeinexercisescienceorkinesiologyIsthestarequiredtopursuecontinuingeducationWhatistheturnoverrateofthestaWhatarethebusiesttimesforthefacilityWhatareasaremostcrowdedandwhenWhattypeofclassesdoesthetnesscenterprovideIstherealimitonclasssizeDoinstructorsknowhowtoadaptclassesforyourabilitiesHowmuchone-on-onestainteractionwillbeavailableArepersonaltrainersnutritionconsultantsmassage