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NCHPAD - Building Healthy Inclusive Communities

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Rules for Working with a Person with a Mobility Disability


  • If possible, put yourself at eye level with the person.
  • Never patronize your client(s) by patting them on the head or shoulder.
  • Do not assume that a client who uses a wheelchair wants to be pushed. Ask first.
  • Offer assistance if the individual appears to be having difficulty opening the door.
  • If you telephone your client, allow the phone to ring longer than usual to provide extra time for the client to reach the phone.
  • Be patient. Allow your client to take as much time as necessary.

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