Rules for Working with Persons who are Blind or Visually Impaired
- When communicating with clients who are blind or visually impaired, speak to the client when you approach him or her.
- State clearly who you are and speak in a normal tone of voice.
- Never touch or distract a working service dog without first asking your client for permission.
- Do not attempt to lead the client without first asking. Allow the client to hold your arm and control his or her own movements.
- Be descriptive when giving directions.
- When seating, gently place the client's hand on the back or arm of the chair so that he/she can locate the seat.
- When conversing in a group, remember to identify both yourself and the client to whom you are speaking.
- Tell the client when you are leaving.
blog comments powered by
