While you are asking yourself questions about how the facility feels to you, do not miss the opportunity to ask your tour guide and other staff members plenty of questions. Be polite, but persistent. This is your best chance to determine if this is the right facility for you.

Questions may include:

• Does the facility provide orientation and instructions on how to use equipment?

• Are people with disabilities required to have medical clearance or a health history, and, if so, are ALL members required to submit this information?

• How old is the equipment and how often is it replaced?

• How often is equipment cleaned and maintained?

• Is there cardiovascular equipment that can be used by the upper body only?

• Does the cardiovascular equipment such as stationary bike require a minimum speed to use?

• Are there showers and changing facilities? Is there a family changing area?

• Is staff required to have a degree in exercise science or kinesiology?

• Is staff required to pursue continuing education?

• What is the turnover rate for staff?

• What are the busiest times for the facility? What areas are most crowded and when?

• What type of classes does the fitness center provide? Is there a limit on class size?

• Do instructors know how to adapt a class for your abilities?

• How much one-on-one staff interaction will be available?

• Are personal trainers, nutrition consultants, massage therapists, or other specialists available? Are they certified? What is the cost?

• How does the facility handle emergency situations? Has staff been trained in cardiopulmonary resuscitation and first aid? Does the facility have an Automated External Defibrillator (AED)?

• Can my personal assistant attend the facility with me without extra charges?

• Are service animals allowed in the facility?

• Can you reach the facility by public transportation?

• Are parking or child care available, and at what extra cost, if any?