- Always use person-first or identity first language. While person first language is widely accepted, identity first language is also acceptable and empowering.
- When referring to someone without disability, it is appropriate to use the term non-disabled. Avoid the term able-bodied.
- There are a wide range of physical disabilities and associated causes and levels of function. Consider each unique situation and remember that people with disability are as diverse as people without disability.
- Do not assume that a person with disability is unhappy or has the desire to be “cured.”
- Individuals who are paralyzed have varying levels of paralysis. Do not assume a person is paralyzed from the waist down unless you are certain of his or her diagnosis.
- Try not to give undue praise for everyday situations and accomplishments simply because an individual has a disability. Limit these types of praises and compliments to individuals with disability who truly accomplish inspirational or heroic achievements.
- A disability is not a negative characteristic and should not be portrayed as such.
- An individual who uses a wheelchair may have any varying degree of mobility, but is never “bound” or “con-fined” to his or her wheelchair.
- Apply the same principles, considerations and respect with everyone.
- Be prepared to offer information in alternate formats.
- Speak directly to the individual not his or her care taker or interpreter.